Line Manager as Coach
Duration
This is a Three Day Short Course.
Summary
In this Short Course, you will learn how to use an effective Coaching Management Style to make a difference in the workplace.
Short Course Outline
DAY 1 – OVERVIEW & INTRODUCTION TO THE CONCEPT OF COACHING
- Introduction to the concept of coaching and the Manager as coach
- Definition of coaching
- Difference between coaching, training, therapy, mentoring and team building
- Characteristics of a Manager as Coach / Mentor
- The coachee as an adult learner in the coaching process
- Enemies of learning
- Types of coaching
- Framework for the Manager as coach – a performance framework
DAY 2 – DIRECTING THE COACHING RELATIONSHIP – SETTING THE STAGE
- Key skills to coaching: The art of listening in the here-and-now
- Building rapport
- Dealing with resistance and creating readiness
- Matching learning styles of the coachee
- Eliciting core values and challenging self-limiting beliefs
- Effective Questioning
- Giving Feedback
DAY 3 – PUTTING IT ALL TOGETHER – CREATING A ROADMAP FOR COACHING CONVERSATIONS
- Goal setting
- Coaching Action Plans
- The Coaching Agreement
Have a look at our Training Calendar to see upcoming dates.