Line Manager as Coach

Duration

This is a Three Day Short Course.

Summary

In this Short Course, you will learn how to use an effective Coaching Management Style to make a difference in the workplace.

Short Course Outline

DAY 1 – OVERVIEW & INTRODUCTION TO THE CONCEPT OF COACHING

  1. Introduction to the concept of coaching and the Manager as coach
  2. Definition of coaching
  3. Difference between coaching, training, therapy, mentoring and team building
  4. Characteristics of a Manager as Coach / Mentor
  5. The coachee as an adult learner in the coaching process
  6. Enemies of learning
  7. Types of coaching
  8. Framework for the Manager as coach – a performance framework

DAY 2 – DIRECTING THE COACHING RELATIONSHIP – SETTING THE STAGE

  1. Key skills to coaching: The art of listening in the here-and-now
  2. Building rapport
  3. Dealing with resistance and creating readiness
  4. Matching learning styles of the coachee
  5. Eliciting core values and challenging self-limiting beliefs
  6. Effective Questioning
  7. Giving Feedback

DAY 3 – PUTTING IT ALL TOGETHER – CREATING A ROADMAP FOR COACHING CONVERSATIONS

  1. Goal setting
  2. Coaching Action Plans
  3. The Coaching Agreement

Have a look at our Training Calendar to see upcoming dates.