SHORT COURSE
OVERVIEW & INTRODUCTION TO THE CONCEPT OF COACHING
1.1 Overview for the day- clarifying expectations
1.2 Introduction to the concept of coaching and the Manager as coach
1.3 Definition of coaching/performance coaching
1.4 Difference between coaching, training, therapy, mentoring and team building
1.5 Characteristics of a Manager as Coach/Mentor
1.6 The coachee as an adult learner in the coaching process / Enemies of learning
1.7 Types of coaching
1.8 Framework for the Manager as coach – a performance framework
DIRECTING THE COACHING RELATIONSHIP – SETTING THE STAGE
2.1 Key skills to coaching: The art of listening in the here-and-now
2.2 Building rapport and
2.3 Dealing with resistance and creating readiness
2.4 Matching learning styles of the coachee (VAK)
2.5 Eliciting core values and challenging self-limiting beliefs (inner critic)
2.6 Effective Questioning
- Information Questions
- Clarification Questions
- Feelings Questions
- Impact Questions
- Discrepancy Questions
- Curiosity Questions
- Powerful Questions
- Incisive Questions
2.7 Feedback, using the AIMA model
PUTTING IT ALL TOGETHER – CREATING A ROADMAP FOR COACHING CONVERSATIONS
3.1 Goal setting – SMART-P goals
3.2 Coaching Action Plans
3.3 The Coaching Agreement