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Duration

This is a Two Day Workshop.

Summary

This Workshop looks at the different aspects of Communication and introduces a number of tools that can be used to improve Communication.

Workshop Outline

1. Definition and influences on the process of communication
2. Variables that influence communication and miscommunication
3. How your perception influences your communication
4. Neurolinguistic Communication Programming
5. Assertiveness and Communication
6. Nonverbal Communication (Body Language, Paralanguage, Cultural Artefacts)
7. Written Communication (Business Letters, Basic Report Writing, Memorandum, E-mails)
8. Transactional analysis (Different modes of Communication)
9. Verbal communication (Interviews, Presentations, Telephone Conversations and Conference Calls, Managing Meetings)

Have a look at our Training Calendar to see upcoming dates.