2 DAY WORKSHOP – OUTLINE
- Definition and influences on the process of communication
- Variables that influence communication and miscommunication
- Your perception influences your communication
- The Neurolinguistic Communication Programming
- Assertiveness
- Nonverbal Communication (Body Language, Paralanguage, Cultural Artifacts)
- Written Communication (Business Letters, Basic Report Writing, Memorandum, E-mails)
- Transactional analysis
- Verbal communication (Interviews, Presentations, Telephone Conversations and Conference Calls, Managing Meetings)