Communication for Managers
Duration
This is a Two Day Workshop.
Summary
This Workshop looks at the different aspects of Communication and introduces a number of tools that can be used to improve Communication.
Workshop Outline
- Definition and influences on the process of communication
- Variables that influence communication and miscommunication
- How your perception influences your communication
- Neurolinguistic Communication Programming
- Assertiveness and Communication
- Nonverbal Communication (Body Language, Paralanguage, Cultural Artefacts)
- Written Communication (Business Letters, Basic Report Writing, Memorandum, E-mails)
- Transactional analysis (Different modes of Communication)
- Verbal communication (Interviews, Presentations, Telephone Conversations and Conference Calls, Managing Meetings)
Have a look at our Training Calendar to see upcoming dates.