Line Manager as Coach


SHORT COURSE

OVERVIEW & INTRODUCTION TO THE CONCEPT OF COACHING

1.1  Overview for the day- clarifying expectations

1.2  Introduction to the concept of coaching and the Manager as coach

1.3  Definition of coaching/performance coaching

1.4  Difference between coaching, training, therapy, mentoring and team building

1.5  Characteristics of a Manager as Coach/Mentor

1.6  The coachee as an adult learner in the coaching process / Enemies of learning

1.7  Types of coaching

1.8  Framework for the Manager as coach – a performance framework


DIRECTING THE COACHING RELATIONSHIP – SETTING THE STAGE

2.1  Key skills to coaching: The art of listening in the here-and-now

2.2  Building rapport and

2.3  Dealing with resistance and creating readiness

2.4  Matching learning styles of the coachee (VAK)

2.5  Eliciting core values and challenging self-limiting beliefs (inner critic)

2.6  Effective Questioning

  • Information Questions
  • Clarification Questions
  • Feelings Questions
  • Impact Questions
  • Discrepancy Questions
  • Curiosity Questions
  • Powerful Questions
  • Incisive Questions

2.7  Feedback, using the AIMA model


PUTTING IT ALL TOGETHER – CREATING A ROADMAP FOR COACHING CONVERSATIONS                  

 3.1  Goal setting – SMART-P goals

3.2  Coaching Action Plans

3.3  The Coaching Agreement